Privacy Policy

The NHS Activate platform is committed to protecting the privacy and security of your personal information. This privacy statement explains how we collect, use, and share your personal information in connection with the NHS Activate service, and your rights in relation to that information.

Information We Collect

We collect information that you provide to us directly, such as when you communicate with our call centre or use our digital communication tools. We may also receive information about you from other NHS services and our healthcare partners.

How We Use Your Information

Your information is used to provide you with personalised healthcare communications, to manage our services, and to improve patient outcomes. We may also use your information for research and analysis to further improve the NHS Activate platform.

Sharing Your Information

We may share your information with other NHS organisations, healthcare providers, and our technology partners to provide you with integrated care. We will always do so in accordance with applicable laws and regulations.

Your Rights

You have rights over your personal information, including the right to access, correct, or delete your data. Please contact us if you wish to exercise these rights.

Changes to This Statement

We may update this privacy statement from time to time. We encourage you to review it regularly to stay informed about how we are protecting your information.